
Returns & Refunds Policy
Mionzurk Return & Refund Policy: Shop with Confidence
Hassle-Free Returns & Refunds at Mionzurk
Your satisfaction is our priority. If you’re not fully happy with your purchase, our return and refund process is simple and stress-free. Just send your item back to our return address:
13069 Billings Ct, Victorville, CA 92395, USA
We’re here to make your return experience smooth and worry-free.
Return Guidelines
Damaged, Defective, or Incorrect Items
If your order arrives damaged, faulty, or not as described, contact us within 3 days of delivery. We’ll provide you with a prepaid return label to make the process easy.
Other Returns or Exchanges
For any other reason, you have 10 days from delivery to request a return. Items must be unworn, unused, and in their original condition (including tags, packaging, and accessories). To begin, contact us via our website or email us directly.
Non-Returnable Items
Customized, personalized, or final-sale products cannot be returned or exchanged. For non-defective items, customers are responsible for return shipping costs.
Refund Process
Once we receive and inspect your return, we’ll issue a refund to your original payment method within 7–10 business days.
You’ll receive an email confirmation once the refund has been processed.
After 10 Days: If the item is defective, we may offer a repair or replacement instead of a refund.
Delayed or Missing Refunds?
Double-check your bank or payment account.
Contact your card issuer about processing times.
If you still don’t see your refund, reach out to us anytime.
Exchanges
If your item is damaged or defective, we’re happy to send a replacement. Simply email us at contact.mionzurk@gmail.com
and return the item to:
13069 Billings Ct, Victorville, CA 92395, USA
Gift Returns
If your order was marked as a gift, you’ll receive store credit equal to the item’s value.
If it wasn’t marked as a gift, the refund will be issued to the original purchaser.
Return Shipping Details
All returns should be shipped to:
Mionzurk
13069 Billings Ct, Victorville, CA 92395, USA
Return shipping fees are non-refundable unless the item is defective.
For items valued over $75, we recommend using a trackable shipping service.
Please pack your return carefully and include your original invoice.
Need Help?
Our team is here 24/7 to assist with returns, refunds, or exchanges.
Email: contact.mionzurk@gmail.com